Shipping policy
Shipping Policy
Global Shipping
At J.Y.R®, we proudly offer worldwide shipping, ensuring that our unique and high-quality products can reach customers no matter where they are located. We partner with reputable international carriers to ensure that your order is delivered safely and efficiently to your doorstep.
Processing and Shipping Times
- Standard processing time: 1 to 3 business days.
- For the United States: Expect delivery within 4 to 8 business days.
- Handmade and Custom Products: Some items are handcrafted or made-to-order, which can extend delivery times to 15-20 business days.
Special Delivery in Monaco
Deliveries within Monaco and the surrounding areas are handled by our personal courier service to ensure a seamless experience.
Tracking and Customer Support
Once your order is shipped, you will receive a tracking number via email to monitor your shipment's progress. For any shipping-related inquiries, please contact us at contact@jyr-art.com or call us at +1 (514) 607-7850.
Shipping Partners
We partner with reliable carriers including USPS, UPS, DHL, and FedEx to deliver your orders securely and on time.
Note: Note: Some products are made to order or can be handmade and take between 10 and 45 days from the day of your order to be delivered to you.
HOW DO YOU SHIP PACKAGES
At the moment we have warehouses in California, Australia, China and France and we ship products from closest warehouse to customer’s address.
Trade name: JYR Gallery
Phone number: +1 (514) 6077850
Email: contact@jyr-art.com
Physical address: 1395 Rue Fleury E MONTRÉAL QC H2C 1R7 CANADA